Account & Licensing

"For where your treasure is, there your heart will be also." — Matthew 6:21

How licensing works at Profit by Faith — device limits, activation, transfers, billing, and what to do if something goes sideways.

How Licensing Works

Each PBF product (Cornerstone, Signal Analyzer) ties to your account email. When you install the indicator, it generates a unique fingerprint for your machine + product combination and registers it with our licensing server. The indicator polls for verification every 15 minutes — as long as your subscription is active, signals flow.

Activating a New Device

Step 1 — Load the indicator

Add PBFSignalAnalyzerV5Beta or PBFCornerstone to a chart. If the device isn't activated, NT8 outputs:

[ProductName] Device not activated. Opening browser to https://profitbyfaith.com/activate

Step 2 — Approve in browser

Your default browser opens the activation page. Sign in if you aren't already. You'll see your fingerprint and product. Click Approve this device.

Step 3 — Return to NT8

The indicator polls for verification every few seconds. Within 15 seconds you'll see:

[ProductName] PRO license activated for [email protected]

Managing Your Devices

Visit your account page to see all currently bound devices for each product. Each row shows:

Transferring License to a New PC

If you've reached your device limit and need to add a new machine:

  1. Go to /account and click Revoke next to the old/decommissioned device
  2. Install the indicator on the new PC and load it on a chart
  3. Approve the activation in your browser as usual
Revoking a device frees up the slot immediately. You can re-activate the same device later — the existing record is reactivated rather than duplicated.

Subscription & Billing

How do I pay?

Stripe handles all subscriptions. Choose your tier on the /pricing page and follow the checkout. Subscriptions are monthly unless you choose the Founding Member annual lock (first 100 members — half-price for life).

Where do I update my payment method?

The Stripe Customer Portal is linked from your account page (link will appear once Stripe live-mode is enabled — coming soon). From there you can update card, view invoices, and cancel.

What happens if my payment fails?

Stripe automatically retries failed payments up to 3 times over 7 days. During this period your indicator continues to work. If all retries fail, your entitlement moves to past_due status — the indicator continues to verify but you'll see warning messages. After 14 days, status moves to canceled and the indicator blocks signals.

Refund policy

14-day money-back guarantee on your first subscription month. Email [email protected] with your account email and reason — no questions asked.

Troubleshooting

"Activation timed out" in NT8

The browser approval didn't complete in time. Make sure you clicked Approve this device in the browser. Reload the indicator on the chart to retry. If your browser didn't open, check your default browser settings.

"License BLOCKED" after activation

Could be a subscription issue (check /account for entitlement status) or a stale local cache. Try deleting %APPDATA%\PBF\session-{product}.dat and reloading the indicator.

"No active subscription found"

Your account exists but doesn't have an entitlement for that product. Visit /pricing to subscribe.

"Max devices reached"

You've hit your 2-device limit. Go to /account and revoke an old device to free a slot.

Lost access? Email [email protected] with your account email. We'll respond within 24 hours, usually much faster during US market hours.